Paid College Internship – Digital Operations / Business Systems Support Mitsui Plastics, Inc.
About Mitsui Plastics, Inc.
Mitsui Plastics, Inc. (MPI) is a leading global supplier of polymer materials, services, and solutions. Headquartered in White Plains, NY, MPI supports customers across the plastics and chemical industries as part of the global Mitsui & Co. network.
POSITION SUMMARY:
This internship is designed for a college student who is interested in how digital tools, data, and systems support everyday business operations. The role focuses on assisting the Digital Transformation team with routine support tasks, documentation, and basic data-related work.
No prior professional experience is required. Training, guidance, and clear task instructions will be provided.
POSITION RESPONSIBILITIES:
Your work will focus on supporting day-to-day digital operations and transformation projects at an entry level—helping keep data accurate, assisting with basic system checks, and contributing to simple reporting and documentation tasks that improve how the business runs.
General Digital & Operations Support
- Support master data clean-up by reviewing entries for completeness/consistency (names, codes, units, addresses, required fields)
- Compare lists/exports to identify duplicates, missing values, or mismatches and flag them for review
- Apply defined naming conventions and formatting rules in spreadsheets and system templates
- Maintain simple trackers (what was checked, what was updated, what needs follow-up) so work is auditable
Business Systems & Tool Support
- Assist with routine CRM (e.g., Kintone) support tasks such as validating required fields, running simple exports, and confirming records are entered consistently
- Help with basic order / customer data checks across systems (e.g., confirming key fields line up between CRM, e-commerce, and order-to-cash outputs)
- Support first-pass issue triage by collecting examples, screenshots, and details when users report a problem, then routing to the right owner
- Perform simple “does it look right?” validation after updates (e.g., confirm data displays correctly in a view/report and note exceptions)
Process & Documentation Assistance
- Support reporting and dashboard work by preparing clean input files, checking totals, and helping validate that metrics match source data
- Assist with basic Power BI-related tasks (e.g., confirming scheduled refresh results, checking filters, and documenting issues for follow-up)
- Capture and organize business requests (what’s needed, example outputs, priority) into a simple intake format for the DX team
- Create and maintain step-by-step guides, FAQs, and quick reference notes for common processes and tools
Ad‑Hoc Team Support
- Assist with low-code / Gen AI pilot work at a basic level (e.g., testing simple workflows, maintaining prompt/template libraries, documenting test results)
- Help support user adoption by answering basic “how do I…?” questions, updating training materials, and sharing tips for tools like CRM, dashboards, and Copilot
- Support technology scouting/admin tasks by organizing notes on new tools, collecting feedback, and summarizing pros/cons for the team
- Help the team stay organized by updating trackers, files, and shared documentation as needed
Scope note: You’ll contribute hands-on at a task level (data checks, documentation, testing, and user support), while system configuration, integrations, and final approvals remain with the core DX/IT owners.
POSITION REQUIREMENTS
Required (No prior job experience needed):
- Coursework or projects using data (class assignments count!)
- Familiarity with any of: Power BI, CRM concepts (fields, views, exports), SQL basics, or data cleaning
- Interest in low-code automation / Gen AI tools (e.g., Copilot, Power Automate, Copilot Studio) through coursework or personal projects
- Curiosity about how systems share data (basic awareness of integrations, APIs, or EDI is a plus)